ECO AIR INC. – TERMS & CONDITIONS
Payment Terms & Completion Policy
Payment in full is due upon completion of all services. A project is considered complete when the work outlined in the estimate or agreement has been fully performed and the system is operational.
Permits and inspections are administrative processes that may occur after completion and are not contingent upon payment. Eco Air Inc. will coordinate any required permits and inspections in accordance with local regulations; however, payment may not be withheld pending inspection approval or permit closure.
Failure to remit payment upon completion may result in additional fees and/or collection actions.
Deposit & Installation Policy
A deposit may be required prior to scheduling installation services. Equipment ordering, permitting, and scheduling will begin once the required deposit is received. The remaining balance is due upon completion of the installation.
Financing Options
Financing options may be available for qualified customers. Approval is subject to the terms and conditions of the financing provider. Eco Air Inc. does not guarantee approval and is not responsible for decisions made by third-party financing institutions.
Scheduling & Cancellation Policy
Appointments may be rescheduled or canceled with at least 24 hours’ notice. Late cancellations or missed appointments may be subject to a service fee.
Eco Air Inc. reserves the right to reschedule appointments due to unforeseen circumstances, including but not limited to weather conditions, safety concerns, or delays from prior service calls.
Workmanship & Warranty Policy
Eco Air Inc. performs all work in accordance with industry standards and manufacturer specifications. Manufacturer warranties apply to equipment, and workmanship is guaranteed as outlined in your agreement.
Warranty coverage does not include issues resulting from misuse, lack of maintenance, pre-existing conditions, or circumstances beyond our control.
Drainage, Structural & Water Damage Disclaimer
Eco Air Inc. is not responsible for water damage or related issues resulting from pre-existing conditions, including but not limited to clogged or restricted drain lines, improperly installed or deteriorated drain pans, ductwork conditions, or building-related factors.
Eco Air Inc. is also not responsible for pre-existing structural or cosmetic conditions, including but not limited to cracked ceilings, drywall imperfections, or areas weakened by moisture, age, or prior damage that may become apparent during or after service.
While reasonable care is taken during all work, some conditions may not be visible or identifiable prior to service. Ongoing maintenance of HVAC systems and the structural condition of the property remain the responsibility of the property owner.
Change Orders & Additional Work
Any work requested outside of the original scope will be discussed and approved prior to completion. Additional work may result in added costs, which will be communicated and authorized before proceeding.
Safety & Site Conditions
Eco Air Inc. reserves the right to delay or refuse service if site conditions are deemed unsafe, including but not limited to hazardous environments, aggressive animals, or unsafe structural conditions.
Customers are responsible for providing safe and clear access to all work areas.
Permits & Compliance
Where required, Eco Air Inc. will obtain necessary permits and coordinate inspections in accordance with local codes and regulations. Permit fees will be included in the estimate unless otherwise specified.
Dispute Resolution & Limitation of Liability
By entering into an agreement with Eco Air Inc., the customer agrees to provide written notice of any concern and allow Eco Air Inc. a reasonable opportunity to inspect and address the issue.
Both parties agree to make a good faith effort to resolve any dispute directly. If a resolution cannot be reached, disputes shall be submitted to mediation prior to the initiation of any legal action.
To the fullest extent permitted by law, Eco Air Inc. shall not be liable for any indirect, incidental, or consequential damages arising from services provided.
Customer Acknowledgment
By approving this estimate or agreement, the customer acknowledges that they have read, understand, and agree to the terms and conditions outlined above.